Privacy Policy

The GDPR – General Data Protection Regulation 2016-2018

This website, and our organisation, complies with the DPA (Data Protection Act 1998) and with the GDPR (General Data Protection Regulation) which came into affect from May 2018. We will update this policy accordingly after the completion of the UK’s exit from the European Union, as required.

Your Privacy and GBE Services

Our company is committed to protecting your privacy and this Privacy Policy sets out what information we collect, how we collect it, and what we do with it.

Use of our website
On our website, we use “cookies” – small pieces of data sent from our web server to your computer and stored in a text file on your hard drive. Cookies allow us to identify your computer operating system and geo-location but not you personally. You can set your web browser to refuse cookies. We use cookies to measure site usage and related information. We do not use cookies to collect any personally identifiable information or to associate website users with any advertising or marketing systems on our website or business systems. We collect information purely relating to customer trends and patterns to develop our message on our website for our users.

Cookie policy
The following document outlines our Cookie Policy: website cookie policy

Links to other websites
Any other web sites linked to from this website may have their own cookie placements and Privacy Policies and are not under our administration.
These sites may send you cookies and collect data and personal information. We are not responsible for the actions, content or the privacy policies of those websites to which our website may link.

Collecting information
When you use our website and actively fill in a form to request contact from us, or to apply to see our demonstration and training materials, or to join a marketing emailing list, you supply the following Information about yourself:
Information such as name and position or job title, contact information including email address, demographic information such as postcode, preferences and in some cases special interests and other information relevant to our customer service and payments to us.

You may request that your data is removed by requesting we remove your account with us. You may in addition request an export of the data that is held about you by contacting us.

Information is also collected by our office systems when you make a purchase with us, such as the product(s) you purchased, the time of order, delivery address details and your payment method. Our business systems collect this information in a secure manner, we do not store any payment card numbers or details on our online systems.

Our Use of Your Information
We will not pass on any information we collect unless in the course of an external audit as detailed below.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

This policy is effective from 25th May 2018.

What we do with the information we gather
We use information for our accounting and customer management systems, and in particular for the following reasons:

Internal record keeping
We may use the information to improve our products and services. All information is kept on password-protected devices and is accessible only by authorized staff and management. Any information held on servers we use to host our websites and in particular those which we use to analyse visitor trends and numbers, is held on fully GDPR compliant systems with encrypted password-protection in place.

External auditing
We may include information about our customers held on record for auditing by our appointed accountants and for submission for any HMRC auditing. Information is retained in accordance with the current legislation for United Kingdom businesses.

Direct Marketing Material
We may choose to contact you with offers of goods and services, forthcoming events or services when you have opted in to our mailing lists,. You can choose to opt in to our mailing list when you register your details with us, or we may make a “subscribe to our newsletter” link on our website. We use a fully GDPR compliant mailing list service

If you wish to unsubscribe from our mailing list after you have joined, you may do so at any time by clicking the unsubscribe link in the footer of any marketing email you receive from us, or by contacting us.

Updating this Privacy Policy Terms and Conditions
a) These terms and conditions apply to the use of this website, and to our organisation and its current terms of business.
Any links to other sites from material published here may take the user to other domains subject to their own separate Privacy Policies.

We may at times convenient to us change these terms and conditions without prior notification.

Please ensure you read these through to be clear about our Privacy Policy.

Security Statement
We have taken all reasonable steps to have in place appropriate security measures to protect your information, and our systems have been built on industry-standard software.

Further information